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Snowman
02-12-2008, 09:32 PM
The server has stopped responding to ping so i have put it in for a hard reboot

services will be restored shortly

Snowman
02-12-2008, 09:44 PM
The server is currently running an fsck which may take a while to complete

I will update everyone as soon as this is complete

Snowman
02-12-2008, 10:39 PM
the server has not responded correctly to the fsck and is showing some errors on a couple of the servers partitions.

Angus is in the datacentre looking into it currently and im just waiting on an update on the situation

Snowman
02-12-2008, 11:29 PM
The server is back online however im doing a full cpanel rebuild to it currently to correct some issues causing apache to fail

services should be all back to normal in around 30 minutes

Snowman
03-12-2008, 07:59 AM
Im currently recompiling apache to correct some final issues from last nights outage.

The server will then be restarted to apply the changes

Snowman
03-12-2008, 09:55 AM
The server is now undergoing a reboot as i mentioned earlier

Services should be resumed in a few minutes

Snowman
03-12-2008, 10:17 AM
The server is now responding correctly and all services are back to normal.

There may be a delay of up to an hour on some email as there is a bit of a backlog of mail for the system to process.

The issue was caused by a configuration error in the centos yum repositories configuration files that was preventing it from connecting correctly to the centos mirrors to download important updates for centos. This combined with a file system error on the /var partition caused the server to fail last night and we have been working thru the night to resolve the issue and to rebuild everything

if anyone does have any queries or problems since this outage and update, now that its complete please open a support ticket with the details and we will be happy to assist