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18-12-2003, 06:20 PM
Hi,
My question is about the ways of payment:
I live in Switzerland (EU) and i can only make Wire Transfers.
I talked with a lot of Hosters like (managed.com , ev1servers.net) but no one of this accept Wire transfers !
...
But some other hosters do this wire transfers... i hope you too, coz if you do i buy one server ! ;D
...

Thanks Jan

Snowman
18-12-2003, 09:29 PM
Yes we certainly can accept wire transfers for server setups. Simply select the Mail in payment Option and folow the instructions.

Note however that servers paid by wire transfer are not setup until funds are received and recurring funds must be recieved by the due date each month in order for your service to remain active.

If you have any further queries please feel free to ask. :)

19-12-2003, 12:22 AM
Ok, let me check the steps:

1. Domain Name Options: Transfer a domain... blabla (why? I don't want to make a webserver only an FTP server, i don't need a domain name only an IP !

2. Step choose your server package...done

3. Choose Payment Method: (directdeposit, paypal, paysystems) ???? (first or third ?)

4. Please enter the server options that you will use below:
Sorry but i don't want a domain name !
Nameserver prefix...without domain...? NO Domain name... NO server DNS... only IP for FTP :)

Thanks.

Jan.

Snowman
19-12-2003, 12:43 AM
Ah thats just standard on our signup system, its a bit inflexible. Just add something into that spot in order to progress thru to the next step.

If youre paying by wire transfer choose the direct deposit option.

Its true the system is designed for hosting setups, so just ad somehtin into these spots to proceed thru the signup process.

19-12-2003, 05:14 PM
...Done ! :)
I'll go to my bank in the next days to transfer the money...
Do you email me when the money arrives ?
Have you an email for support or something else ?
(support@ or sales@...) ?

Thanks.

Jan

Snowman
19-12-2003, 05:33 PM
Welcome aboard.

Support is handled thru our online support centre at http://helpdesk.alpinesupport.net

Our automated system will alerty you once payment has been received and your server will be activated shortly afterwards. A welcome email with all out information will be sent out at that time.

If you have any further questions please join the forums, so you have access to our member only area.